 At a social level, it is becoming more and more common to find health requests evolving from need for assistance to “health need”, intended as effective prevention, prompt response, services geared to the therapeutic objective, a more human relationship with patients.
In this context, “Quality in Health” takes on different and complex connotations, in terms of:
• effective process management, efficiency and cost control
• quality of services to citizens
• safety, maintenance and proper functioning of devices and equipment
• reliability and control of structures
• professionalism and competency of operators
• decision-making approach based on actual data and characterised by clarity, transparency and objectivity
• safety and protection of operator health
• environmental protection.
Close attention is given to the overall flow of activities and assets which may influence the quality of the services, from medical devices to structural aspects, from organisational issues to safety concerns and the quality of life of patients and operators.
The certification services offered by RINA in the health field aim to meet the sensitive and complex needs of the sector.
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